Legal
Privacy Policy
Last updated: 1 January 2025
Bean Junction ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, how we use it, and your rights in relation to it.
Information We Collect
We collect information you provide directly when you:
- Place an order (name, email address, delivery address, phone number)
- Create an account (email address and password)
- Contact us via our contact form
- Subscribe to marketing communications
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This is used solely for site analytics and security purposes.
How We Use Your Information
- To process and fulfil your orders — we share your delivery address and contact details with our shipping carrier
- To communicate with you — order confirmations, shipping notifications, and responses to enquiries
- To manage your account — storing your order history and saved details for future convenience
- To improve our website — understanding how visitors use our site to make it better
- To comply with legal obligations — we may need to retain certain records for taxation or regulatory purposes
Payment Processing
All payments are processed by Stripe, a third-party payment provider. We do not store your credit card details. Stripe's Privacy Policy is available at stripe.com/en-au/privacy.
Cookies
Our website uses cookies to maintain your shopping cart session and to remember your login. We may also use Google Analytics to understand site usage patterns. No personally identifiable information is stored in cookies. You can disable cookies in your browser settings; however, this may affect your ability to shop on our site.
Data Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Stripe — for payment processing
- Shipping carriers — to deliver your order
- Google Analytics — aggregated, anonymised usage data
- Law enforcement or regulatory bodies — when required by law
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by Australian law. Order records are typically retained for seven years for taxation purposes. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
Your Rights
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or out-of-date information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us through our contact page.
Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All data is transmitted over HTTPS (SSL/TLS encryption). Passwords are stored as one-way encrypted hashes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Contact Bean Junction
Bean Junction — Western Australia